eVOX IP PBX is a complete telephony system that provides telephone calls over IP data networks. All conversations are sent as data packets over the network.

The technology includes advanced communication features but also provides a significant dose of worry-free scalability and robustness that all enterprises seek. The IP PBX is also able to connect to traditional PSTN lines & GSM networks via an optional gateway - so upgrading day-to-day business communication to this most advanced voice and data network is a breeze!

Enterprises don't need to disrupt their current external communication infrastructure and operations. With IP PBX deployed, an enterprise can even keep its regular telephone numbers. This way, the IP PBX switches local calls over the data network inside the enterprise and allows all users to share the same external phone lines.

• Support Any SIP Compliance Phone
• Freely Integrated to any SIP Voice Gateway
• Free Calls Between HQ & Branch Offices
• Support E1 Card Plug in, GSM, VoIP Networks.
• Fully Automated IVR / Call Queue
• Support Time-Based Answering
• Support Video Conferencing
• Support Fax to e-mail
• Support Secure Communication through secure channels
• Real time CDR and Voice Recording

Unified Communications (UC) is the integration of real time communication services such as instant messaging, presence Information, IP telephony, video conferencing, data sharing, voice, e-mail, SMS and fax.

We have developed a complete range of communications platform designed to meet the needs of any organization, and to provide tools for improving productivity and efficiency and ensuring a tangible return on your communication investment.

Our philosophy is to deliver unified communications (UC) platforms that :

• Are simple to manage and deploy
• Fit within your existing infrastructure
• Are flexible and future proof

Voice your message with eVOX voice broadcasting tool. Our broadcasting solution is simple to use and is the perfect solution for:

• Automated Tele Marketing
• Telecasting
• Debt Control
• Phone Survey and Voting
• Subscription Reminder
• Emergency Voice Broadcasting

eVOX CALLASSIST predictive dialer software dramatically increases productivity by automatically dialing, skipping busy, no-answer and disconnected lines, optionally leaving a voice message on answering machines and-most importantly-never involving you or your agent on call until a live person answers.

The software was invented to eliminate wasted time in telephone work. Typically, if a person manually dialed 100 phone numbers, fewer than 30 percent would be answered by a life person.

Without predictive dialers, agents spends about 80 percent of their time listening to the phone ring, waiting for live pick up, dealing with invalid numbers or answering machines. Only about 20 percent of their time is spent actually generating sales and revenue.

• Simple Agent Work Flow
• Agent Login to Phone (can be softphone or IP phone)
• Agent Login to Predictive Dialer Web-Client
• Agent Select 'Start' for starting accepting call dialed by Dialer, and customer contact will be appeared at Dialer-Web-Client page
• Alternatively, can customize link to connect to internal system
• Agent can Pause if need to take a rest

eVOX SMS comprises a suite of services ranging from simple 1-way SMS broadcast to 2-way interactive SMS that facilitates intelligent responses.

Using eVox SMS, customers can do the following :

• Advertising
• Information broadcast
• Contests
• Polls
• Customer service queue alerts

Direct inward dialing (DID) is a service offered by local telephone companies to connect the PSTN to a customers' private branch exchange (PBX) system. To reach users with VoIP phones, DID numbers are connected to our SIP gateway that is physically connected to both the public switched telephone network and the internet.

The gateway routes and translates calls between the two networks for the VoIP user. Calls originating in the VoIP network will appear to users on the PSTN as originating form one of the assigned DID numbers. Since the VoIP systems are not necessarily located in the same geographic area as the DID gateway, they are often referred to as virtual DID's.